Next-level conversation for government websites ensures efficient, engaging, and accurate interactions 24/7
When search tools fail to deliver precise answers and instead provide long lists of potentially irrelevant links, users often resort to calling government offices, seeking assistance from already overburdened staff.
Research shows that robust search is the capability that government website stakeholders are most interested in obtaining.
Bridges the gap with a conversational interface
Next-level tool harnesses the power of generative AI
Conversational interface that is intuitive and contextual
Translates up to 80 languages
Key Features
6 Key Advantages of Civic AI Navigator
Intelligent Chatbot
Civic AI Navigator scrapes and synthesizes the full scope of a site’s content to return a response within the context of the specific query.
Seamless User Experience
Designed for ongoing dialog, allowing users to seek clarification or ask follow-up questions without losing the thread of the conversation.
Multi-Language
Civic AI Navigator is an LLM chatbot (Large Language Model) that’s inherently accessible and multilingual.
Built-in Flexibility
Clients can set search parameters and adjust tone. The site is the sole information source, with responses guiding users to site-specific content.
CMS Agnostic
Designed for seamless integration with any government or public sector website. Setup varies based on elastic search use, but it performs well in all cases.
Community Builder
Conversational data offers valuable insights to refine content targeting and develop messaging strategies that align with citizen needs and expectations.
Tested and accurate, our platform delivers consistent results, helping government agencies connect with their communities efficiently.
Explore the powerful features that set Civic AI Navigator apart, from real-time content updates to multi-language support.
For 20+ years, our team has been on the leading edge of igniting new digital possibilities for public sector clients.
“Life moves fast and we’re here to serve our community. We’re proud to offer a multilingual 24/7 chatbot to share information anytime, anywhere.”